Shipping Policy

At Rivon, we are committed to delivering your order as quickly and safely as possible.

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on weekends or public holidays. During high-volume periods, processing times may be slightly extended.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Shipping times depend on the destination country and logistics provider.

Estimated delivery times:

These timeframes are estimates and may vary depending on customs processing, weather conditions, and carrier delays.

To ensure reliable delivery, Rivon works with trusted global fulfillment partners and logistics providers.

Orders may be fulfilled and shipped through third-party fulfillment centers and international shipping partners.

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 2–5 days to update depending on the carrier.

Please ensure that your shipping address is correct before completing your purchase.

If you notice an error in your address, please contact us within 24 hours of placing your order.

Once an order has been shipped, we are unable to modify the delivery address.

While we work with reliable shipping partners, delivery delays can occasionally occur due to factors beyond our control, such as:

If your order appears significantly delayed, please contact our support team and we will assist you in locating your package.

If your order arrives damaged or defective, please contact us within 48 hours of receiving the package.

Please include:

Once verified, we will arrange a replacement or refund.

If you have any questions regarding shipping or your order, please contact us at: support@rivonfashion.com